We hope you are delighted with your purchase. If you are not satisfied, we would like to help with your return.
Returns must be made within thirty (30) days of receipt of the Product.
All returned Product(s) must be in their original packaging, in perfect condition, unused, unopened and accompanied by all the accessories and documents provided with them (notice, warranty, certificate of authenticity, etc.) and a copy of the delivery slip enclosed with the delivered Product(s). Any personalized or altered products, or products that are returned damaged, used, incomplete, will not be refunded and will only be returned to you at your request and expense. If your return does not comply with the above terms and conditions, Puig UK will be unable to reimburse you for the cost of the Product(s).
We ask that you include your order number in your return package. This will help us process your return more efficiently. Additionally, please keep hold of the tracking number until your return has been fully processed. This way, you can easily track the status of your return.