1. Check your inbox and spam/junk folder
Sometimes our emails can end up in your Spam, Junk, or Promotions folder by mistake. Please take a moment to check these folders. If you find the email there, be sure to mark it as "Not Spam" so you don’t miss future updates.
2. Did you enter the correct email address?
It’s possible there was a typo when you signed up. Please double-check the email address you used. If you find that you entered it incorrectly, try signing up again using the correct email address. If the system indicates that you're already subscribed but you still haven’t received the code, please contact us.
3. Allow a little time
Our welcome email can take a couple of hours to arrive after you sign up. If you signed up very recently, please wait just a little longer, as it may still be on its way.
Still no luck? We’re here to help!
If you've checked everything and still haven't received your welcome code, please contact us here. Let us know the email address you used to sign up, and our team will be happy to assist you further.